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Customer Service Officer at LeadHire Limited

Location: Lagos
Responsibilities

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

Requirements

  • Must have completed NYSC.
  • B.Sc Holders.
  • 2 years’ experience in Customer Service.
  • Preferably female candidates should apply for this position.
  • Ideal candidate is an independent self-starter and good communicator who is willing to learn quickly and take initiative.
  • Candidate should be residing in Ikeja, Lagos axis.


How to Apply

Interested and qualified candodates should send their Application and CV to: jobs@leadhire.com.ng with “Customer Service Officer” as the subject of the email.
Deadline
13th December, 2018.

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