Location: Agungi, Lagos
Responsibilities
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
Requirements
- OND Holders only should apply.
- Minimum of 1 year experience in Customer Service.
- Ideal candidate is an independent self-starter and good communicator who is willing to learn quickly and take initiative.
- Preferably female candidates should apply for this position.
- Candidate should be residing in Agungi, Lagos axis.
How to apply
Applicants should send their CV to: jobs@leadhire.com.ng with “Customer Service Officer” as the subject of the email.
Deadline: 21st December 2018
