Location: Lagos
Job Description
- Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- follow up to ensure resolution,Etc.
Requirements
- 2-3 years level of experience in customer service.
- Minimum Qualification-BSc.
How to apply
Applicants should send their CV to: careers@ewc.com.ng
Deadline: 28th February 2018
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